She simply handed me some measuring tape, then sent me off.įortunately, it turned out most of my customers were equally as unprepared as me.
Other than a five-minute video I watched on a company iPhone, I wasn’t given any real training. Though I was hired in the home department-hawking Martha Stewart–branded knives to suburban moms who called me dear -about a month after I started, my manager promoted me to the men’s suits section. My favorite part about working at JCPenney was getting to choke men.